Quality & compliance

Quality is a document
trail — not a slogan
in the footer.

Anyone can write "strict quality control". What a buyer actually needs is the tolerance a mill will sign against, the instrument used to check it, and the test report that arrives with the container. All three are on this page.

Thickness±3% of nominal
Slit width±1 mm
Core ID38 / 76 mm, ±0.5 mm
TraceabilityCoil → roll → carton
Specification

The tolerances we
will put in writing

These are the figures we quote against for 8011-O household and catering rolls. Where your market requires tighter, we say so before the order rather than after.

ParameterStandardTighter optionCheck method
Thickness±3% of nominal±2% on requestOnline gauge + hand micrometer, 5 points across width
Slit width±1.0 mm±0.5 mmSteel rule and calliper at three positions
Roll length+2% / −0%±0.5%Length counter, cross-checked by gross weight
Core inner diameter38 ±0.5 mm / 76 ±0.5 mm—Plug gauge
Core protrusion0 to +2 mm each sideFlushVisual and calliper
Camber (edge straightness)≤3 mm per 3 m≤1.5 mm per 3 mStraight edge on a 3 m table
TelescopingNone visibleNone visibleVisual, all rolls
Pinholes (10–12 μm)Per agreed limit, counted per m²Lower limit on requestBacklit inspection table
SurfaceNo oil staining, no rolled-in debris, no dents—Visual under 45° light

Tolerances above are our standard commercial offer for household and catering rolls. Industrial double-rolled foil, jumbo rolls and converter stock are quoted against separate limits — ask if you need them in writing for a tender.

Testing

Four checks on every lot,
one lab report on request

01

Thickness

Continuous gauge at the mill plus a five-point hand check on the finished roll. Recorded per slit roll, not per batch.

02

Pinholes

Backlit table for household gauges. Counted per square metre against the limit agreed in your purchase order.

03

Mechanical

Tensile and elongation on the mother coil. Matters for catering rolls, where a low-elongation coil tears at the dispenser.

04

Migration

Third-party lab, per market: overall and specific migration, heavy metals, formaldehyde. Report valid for the lot tested.

Why third-party and not "our own lab". A mill's internal report proves the mill is confident. An SGS or Intertek report proves it to your customs authority, your retailer's QA team and your insurer. For food-contact markets we pay for the outside lab — it is the only version a buyer can actually use.
Compliance

Which documents
apply to which market

Food-contact rules are not global. A container that clears Jeddah without a question can be held in Hamburg for a missing declaration of compliance. Below is what we prepare for each destination — tell us where it is going and the pack follows that route.

Facility certificates (ISO 22000, BRCGS) and product test reports are two different things. Buyers regularly ask for one and receive the other. We send both, labelled.

European Union
Declaration of Compliance under (EC) 1935/2004 and 10/2011, migration test report, material composition statement
United States
FDA 21 CFR 175.300 compliance statement, food-contact letter, prior-notice support if required
Germany
LFGB test report, plus the EU declaration above where the buyer's QA asks for both
Gulf / MENA
Health certificate, halal-free statement where requested, SASO / SFDA paperwork support for Saudi Arabia
Africa
Certificate of origin, PVoC / SONCAP / COC support for Kenya, Nigeria, Tanzania
Latin America
Certificate of origin, consular legalisation where needed, Spanish-labelled declarations

Certification requirements change. Confirm the current list with your customs broker before the order — we will match it, but we will not guess on your behalf.

Failure modes

The six ways foil
goes wrong in transit

Most complaints on a foil container are not about alloy. They are about packing, moisture and handling. Here is what we do about each.

What goes wrongWhat the buyer seesWhat we do
TelescopingInner layers slide out, roll will not sit in the dispenserWinding tension set per gauge; rolls nested and braced in the carton, not loose
Core crushOval core, roll wobbles on the spindleHeavier core board on 76 mm catering rolls; cartons stacked to a stated limit only
Moisture stainingWhite or dark spots on the foil surfacePoly-lined cartons, desiccant in humid-season shipments, container floor dunnage
Edge damageTorn or burred edge, foil catches when pulledSlitter knives changed on a schedule; edge protected by the box geometry
Print misregistrationColours offset on the dispenser boxDigital proof signed off before the run; first-off samples photographed and sent
Short lengthRoll runs out before the stated metresLength counter calibrated; positive tolerance only (+2% / −0%)

Ask for the documents before the price.

Send your destination and product use. We will reply with the specification sheet, the compliance list that applies, and the tolerance table we will sign against.